Support

Need help with Footy Ready? Email mattsappdevelopment@gmail.com and you'll get a reply directly from the developer. This is a one-person app, not a support team.

Common questions

Why did my session change from what was planned?

Your daily readiness check-in (sleep, energy, soreness, stress, mood) can pull a session back or swap it for a recovery day. The reason is always shown on the session itself: look for the "why" line.

How the check-in changes a session

Is this medical or physiotherapy advice?

No. Footy Ready gives general fitness guidance, not medical advice, and is not physiotherapy or rehabilitation. If something is more than mild soreness, see a health professional.

How do I send you my data if something looks wrong?

Open Settings → Export your data → Prepare your data export, then share the file straight to Mail. That sends your profile, season dates, check-ins and logged sessions as one JSON file. Nothing is sent unless you do this yourself.

How do I cancel or check my subscription?

Subscriptions are managed entirely through Apple, not the app. On your iPhone: Settings → your name → Subscriptions.

I resubscribed or changed devices and it's not showing up.

Open the paywall screen in Footy Ready and tap Restore Subscription. This restores any active subscription tied to your Apple ID.

Can I get a refund?

Refunds are handled entirely by Apple, not the developer. Request one at reportaproblem.apple.com.